DEMO / DOWNLOAD
Main Features:
Supports aliases/piping with perl gateway
Supports POP3 login with optional crontab.
Uses Perl gateway, PHP backend, and MySQL database
Handles unlimited emails
Admin/Supporter/User panels
Email Intervals to prevent autoresponder loops
Max Allowed to limit maximum tickets user can have opened
Filters to remove messages in replies
Accept attachments and limit size
User Features:
Login with email and any ticket assigned to you
View all tickets sent from that email
Admin/Staff Features
Administration Features:
Completely delete tickets from database
Create categories (departments)
Create Represenatives (Supporters)
Define groups
Edit or disable response messages
Email alerts compatible with pagers
and much more...
Staff Features:
View only tickets in departments you have access to
Can not delete tickets
Latest Features
New Features include:
Easy to upgrade/install
Easy to style using themes
RSS feeds for clients
Captcha on web forms to reduce spam
Configurable Spam Assassin mod for automail.pl
Better language support with changable language file
Predefined/canned answer resposes
Better search functionality
Ability to assign representatives to tickets
Built in flash based mp3 player
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